Subscriber Portal

Type of Error

Error- 200,210,220,230,260 : Please call to local cable operator

Remote not working : Battery Cell Dead & Change Battery Cell, New Remote Purchase

Loading.... : Reason :
      Set top box getting ready for working
   Solution :
      Reboot STB

Initializing.... : Reason :
      First time set top box operation
   Solution :
      Reboot STB

The Set Top box is unable
to receive signal (No Signal): Reason :
      Set top box getting ready for working
   Solution :
      Reboot STB

Pls insert your Smartcard.
do not remove the card it is
unless told to do so :    Reason :
      Set top box getting ready for working
   Solution :
      Reboot STB

Still pictures (ALL STB):    Reason :
      RF cable not connected properly or loose/damaged.
   Solution :
        Check RF cable and reinsert RF cable properly.

Solution :
After all process, facing same issue then call to local cable operator

PDF

1 Digital TV & Radio Mode

2 Offering 500 Digital TV & Radio Channels

3 Favorite Channel Selection and Management

4 Support for GUIDE, Information Bar, and OSD displays

5 Program Reminder Function

6 Volume Offset for each channel

7 Parental Control Function

8 Guide (Electronic Program Guide): This provides the list of events on all channels for a duration of 7 days.

9 Multifunction timer for Different Channels & STB ON timer on any specific channel
The 'Set-Top Box' Main Menu represents the user with various options to enable them to watch subscribed services and various value added services (VAS).
The “My Settings” Menu should provide the user the following sub-menu options:
Parental Control - Parents should be able to lock channels using a unique four digit code. Only they should have privileged access to these channels using the code.
10 Audio Settings

11 Video Settings

12 Interface Settings

13 Backup & Restore

14 Favorite

For future events there are four options available a) Set Reminder b)Tune Channel c) Set Recording d) Parental Lock

Help & FAQs

Miniguide - It is subset of GUIDE, created to hide or add certain features. It replicates the Guide Time Stamps, Date, More Info and representation of related icons is concerned. Only “Channels List” is shortened down apart from recordings and reminders .User can also add selected channel to FAV and shall able to change the language of audio and subtitle

Channel List

Quick search - Quick Jump is currently there on our and other STB box. This Quick Search is only added feature to it. On Live TV, If you want to jump on any other channel, viewer has to directly enter number with help of numerical pad present on RCU and depend on its validity that channel is tuned.

Reference Interconnect Offer for Carriage Fees
Calculation and Rationale for Carriage Rate
MSO LCO Interconnection Agreement
DAS Packages Bhiwandi
RSSS Consumer’s Charter
RSSS Manual of Practice
STB Rental Schemes