Consumer Corner
| Sr.No. | Document Title | Download |
| 1 | RSSS Favourite Packs |  |
| 2 | Available Channels | |
| Ala Carte Channels | |
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| Broadcasters Bouquet | |
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| 3 | Subscription Process | |
| Subscription process for subscribing channels on a-la-carte basis. | |
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| 4 | Manual of Practice | |
| 5 | Network Capacity Fee | |
| DECLARATION OF NETWORK CAPACITY FEE | |
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| 6 | Provisions for Discontinuation | |
| Provisions for temporary discontinuation of service and details of restoration fee and reactivation fee, if applicable. | ||
| Document Title | ||
| Provisions for Temporary Disconnection of Services | |
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| 7 | Provision for Relocation | |
| Provision for relocation of connection and applicable charges. | |
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| 8 | Complaint Redressal Process | |
| 9 | New Service Process | |
| Procedure for obtaining a new service connection and timelines. | |
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| 10 | Customer Application Form | |
| 11 | Toll Free Number | |
| Toll Free Number of Customer Care Centre and other contact details. | ||
| RSSS has set up a centralized helpline no. 1800-210-1100 (Toll Free) to assist our subscribers and customers. Customers may also contact RSSS executives at +91-7276651100/ 72766951100 /9112291100(Toll number) for any queries. | ||
| 11 | Customer Care | |
| Availability of Customer Care Programming Service with its LCN | ||
| RSSS has a dedicated Customer Care Programming Service for dissemination of information related to TV broadcasting services, which the subscribers of RSSS can view at Logical Channel Number 999. |